Eptica Self Service Module

Consultation

Themes and sub themes

Help - Games-On-Demand

B. Account, payment, cancellation

I. How to create an account

01. Choosing a game collection
02. Creating an account (login and password)
03. Payment methods
04. Paying online over a secure connection
05. Changing Credit/Debit card

II. How to manage your Metaboli account

01. Checking the status of your account
02. Changing your personal information and your password
03. Retrieving your login/email
04. Retrieving your password
05. Accessing your Subscription Number
06. Cancelling your subscription
07. Unsubscribing to the newsletter
08. Re-subscribing
09. Changing your subscription (upgrade your Collection)
10. Changing your subscription (downgrade your Collection)

III. Parental Control

01. Creating a sub-account
02. Setting a sub-account

Shortcuts

Most consulted documents

06. Cancelling your subscription
02. Installation of the Metaboli Player
03. Pre-requirements
02. How it works
08. Games NOT compatible with Vista
03. Payment methods
01. What is the Metaboli Player?
02. Tutorial: How to launch a game
17. Error D3D Create Device Failed
10. Changing your subscription (downgrade your Collection)

Best ranked documents

05. Programming the download of multiple games
06. List of supplemental software
01. How it works?
Far Cry: mouse problems
20. Can I keep a game, even if I cancel my subscription?
Red Faction
06. How do I cancel?
02. Updating Windows via Windows update
09. Errors 33, 41and 43, Configuring your Internet Firewall
08. Cleaning the Internet Explorer Cache
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
10. Changing your subscription (downgrade your Collection)
Leisure Suite Larry - Magna cum Laude: Fatal Error message
Egypte 3: black screen or game crashes to desktop
09b. Defragmenting your hard drives
09. Changing your subscription (upgrade your Collection)
19. Do I need to install the game on my PC?
21. Can I keep my game save-games?
Beach Life
01. Pre-requirements
37. Required Pc configuration
06. Removing a game from your PC
Sacred Gold
Leisure Suite Larry - Magna cum Laude: Visual C++ error message
Prince of Persia - The Sands of Time: error message at start-up
36. Specific game problems
80 Days
07. Uninstalling the Player
Warhammer 40K Dawn of War: slow automatic update
Alexander: black screen or game crashes to desktop
27. How do I pay?
04. How to obtain your multiplayer key
05. The PC freezes or restarts after a few minutes
04. Updating the graphics card driver
02. What are the different types of subscription?
09. How can I download games?
Freelancer: no sound
07. How can I change my subscription?
Marc Ecko's Getting Up: Contents Under Pressure
17. How do I manage the space taken up by the games on my hard drive?
Rayman 3 Hoodlum Havoc : insert CD-Rom #3 error
Syberia 2
Imperial Glory: problem with NForce graphics cards
24. Do you update the games with the latest patches?
03. How to download and start a game
Imperial Glory: problem with ATI graphics cards
16. How do I know if my PC is capable of running a game?
22. In multiplayer, does your system increase my ping?
Shellshock Nam '67
02. The game is running slow (lots of disk accessing)
Tom Clancy's Splinter Cell: message General Protection Fault
02. Changing your personal information and your password
Myst III Exile: error message 58 (not enough room available)
06. Cancelling your subscription
12. Do I have to wait for the download to complete to start playing?
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
01. General Information
Frontlines: Fuel of War
10. Do I have to download the game every time I want to play it?
Colin McRae Rally 2005
01. Creating a sub-account
13. CD detection problem within a game
09a. Deleting old temp files
11b. Optimizing your Nvidia Geforce graphics card driver
03. Payment methods
Dead Man's Hand
07. Blurred screen with a Geforce MX video card
14. Reinitialising the games cache
Juiced: game freezes at start-up
16. Error 32: Drive X or Y is busy
05. In addition to the 64-bit compatibility, what additional improvements can we expect from this update?
07. Can I use the savegames of my 32-bit games for the new 64-bit versions?
04. Will the new Player be compatible with Windows 7even ?
Failed Installation: ActiveX with Service Pack 2 (Copy)
04. Retrieving your password
06. When a game is replaced with its 64-bit compatible counterpart, will I have to download it again even though I already downloaded the 32-bit version?
05. Am I subscribing for a set length of time?
Trackmania Sunrise EX: Starforce drivers compatibility issues
04. Which games can I play?
10. Slow connection (closing other download programs)
02. Will the games you have withdrawn reappear on the catalogue any time soon?
03. When will the conversion to 64-bit and Windows 7even compatibility for ALL of your games take place?
01. Why is the number of games in Metaboli’s catalogue changing?
02. Setting a sub-account
07. Windows Vista Compatibility
05. How to activate a game (activation key / multiplayer key)
Hitman ? Blood Money: impossible to launch the game
Fable: the Lost Chapters
Cold War
08. Can I reactivate my subscription after I have cancelled?
Commandos Strike Force
02. Tutorial: How to launch a game
04. The game closes and sends you back to Windows with an ad pop-up on screen
26. How can I get the game's manual?
18. Do I lose my games if I format my hard drive or change computers?
15. Can I play my Metaboli game collections on several PCs?
TrackMania United Forever: cannot create online profile
7 Sins
05. Changing Credit/Debit card
Deus Ex: bug during 2nd mission
07. Checking Internet Explorer configuration
07bis. Games running under Vista 64bit
01. The internet disconnects whilst I am playing a game
14. Can I download a game on one PC and play on second PC?
11. Stopping the Antivirus and freeing resources
06. How to obtain additional activations
02. Creating an account (login and password)
05. Updating your version of Direct X
10. Deleting spywares with Ad-aware
08. Games NOT compatible with Vista
31. How often do you add new games?
Prince of Persia - Warrior Within: start-up problems
01. Login to your account
09. Keyboard problems with an ATI driver
Tom Clancy's Splinter Cell: CD detection problem
Darkstar One
03. Configuring your Internet Firewall (Errors 33, 40 and 43)
34. Troubleshooting
07. Unsubscribing to the newsletter
Hitman: start-up problem
33. Do you ever remove games from the collections?
03. Pre-requirements
01. Choosing a game collection
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
17. Error D3D Create Device Failed
28. When do I pay?
30. Can I play all the Metaboli games?
Hotel Giant : game crashes to desktop
Heroes Of Might And Magic V: impossible to launch the game
25. Are the games in English?
11a. Optimizing your ATI Radeon graphics card driver
Legendary - Final level lift
Alone in the Dark 4: OpenGL problem
05. Accessing your Subscription Number
Spellforce 2 – In-game camera gets stuck and immobile
02. How it works
03. The game is clipping (sound is repeating and the mouse cursor is blocked)
03. Retrieving your login/email
Kaan: game is swapping
32. Are the games automatically added to my Metaboli Collection?
19. Vista Service Pack 2 and error 153
35. Support
13. Can I set up multiple game downloads?
08. Game controller problems (pads, joysticks, etc...)
Titan Quest: could not initialize graphics engine
23. Are the games the same as the CD-rom version?
Call Of Juarez: problems at start-up
01. Checking the status of your account
Titan Quest: Savegames problems with AVK anti-virus
12. Starting Windows in a lite mode
Advent Rising - game gets stuck on the splash screen
Evil Genius: blue screen/crash
06. The in game sound is crackly or not working at all
08. Re-subscribing
Full Spectrum Warrior: various problems
29. Is the payment secure?
15. How to manage your favorites
11. How fast do the games download?
Neverwinter Nights Deluxe
04. Paying online over a secure connection
04. Managing the space on your hard drive(s)
18. Putting the desktop into 32bit color
02. Installation of the Metaboli Player
Act Of War
03. What are the benefits of Metaboli gaming?
12. Setting the screen refresh rate of Windows
08. Reinstalling the Metaboli Player
Prince of Persia - The Sands of Time: black screen or white fog
Runaway: black screen or cutscenes playing backwards
01. What is the Metaboli Player?
10. The download does not start