Eptica Self Service Module

Consultation

Themes and sub themes

Help - Games-On-Demand

A. The Service I. Metaboli - Unlimited Gaming II. Frequently Asked Questions III. Migration News	B. Account, payment, cancellation I. How to create an account II. How to manage your Metaboli account III. Parental Control
C. Technical problems I. Preparing and configuring your PC II. Installing and operating the Metaboli Player III. How to download and launch a game IV. Known issues with Player / Game Launch V. Problems running a game VI. Game specific problems

Shortcuts

Most consulted documents

09. Reinstalling the Metaboli Player
05. Updating your version of Direct X
04. Windows Vista Compatibility
03. Payment methods
05. The PC freezes or restarts after a few minutes
05. Configuring your Internet Firewall
Fable: the Lost Chapters
11b. Optimizing your Nvidia Geforce graphics card driver
07. Checking Internet Explorer configuration
02. How it works

Best ranked documents

01. Player installation in loop
03e. Starforce activation
07. Can I use the savegames of my 32-bit games for the new 64-bit versions?
02. Creating an account (login and password)
03. How to download and start a game
01. Choosing a game collection
25. Are the games in English?
20. Can I keep a game, even if I cancel my subscription?
09. How can I download games?
09. Starting Windows in "light" mode
Legendary - Final level lift
02. Will the games you have withdrawn reappear on the catalogue any time soon?
Prince of Persia - Warrior Within: start-up problems
02. How it works
03. When will the conversion to 64-bit and Windows 7even compatibility for ALL of your games take place?
04. Paying online over a secure connection
07. The in game sound is crackly or not working at all
Imperial Glory: problem with ATI graphics cards
08. Can I reactivate my subscription after I have cancelled?
05. Updating your version of Direct X
28. When do I pay?
09. Error "d3d Create Device Failed"
01. Checking the status of your account
03b. How to obtain additional activations
03. The game is running slow (lots of disk accessing)
02. The game is clipping (sound is repeating and the mouse cursor is blocked)
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
Tom Clancy's Splinter Cell: message General Protection Fault
04. Updating the graphics card driver
12. Setting the screen refresh rate of Windows
27. How do I pay?
09. Changing your subscription (upgrade your Collection)
05. In addition to the 64-bit compatibility, what additional improvements can we expect from this update?
04. Will the new Player be compatible with Windows 7even ?
Hitman: start-up problem
30. Can I play all the Metaboli games?
34. Troubleshooting
07. Unsubscribing to the newsletter
08. Cleaning the Internet Explorer Cache
11a. Optimizing your ATI Radeon graphics card driver
08. Uninstalling the Player
08. Optimising internet connection
Juiced: game freezes at start-up
03. Configuring your Internet Firewall
26. How can I get the game's manual?
35. Support
Spellforce 2 – In-game camera gets stuck and immobile
11. How fast do the games download?
03a. How to activate a game (activation key / multiplayer key)
Darkstar One
05. Programming the download of multiple games
23. Are the games the same as the CD-rom version?
03f. SolidShield activation*
08. Keyboard problems with an ATI driver
07. Removing a game from your PC
02. Updating Windows via Windows update
Heroes Of Might And Magic V: impossible to launch the game
18. Do I lose my games if I format my hard drive or change computers?
13. Can I set up multiple game downloads?
Evil Genius: blue screen/crash
TrackMania United Forever: cannot create online profile
11b. Optimizing your Nvidia Geforce graphics card driver
21. Can I keep my game save-games?
08. Re-subscribing
07. Game crashes with ".exe has stopped working"
05. "Error" after clicking on start button
04. Browser seems to freeze after click on start button
03. The download does not start
03c. SecuRom activation
02. Browser freeze during login
06. Green circle but no game start [under construction]
01. The game crashes or freezes
07. How can I change my subscription ?
05. Am I subscribing for a set length of time ?
06. Cancelling your subscription
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
06. Game controller problems (pads, joysticks, etc...)
09. Save Games*
10. Patching, Modding, Cheats*
06. Antivirus-Warnings
Freelancer: no sound
11. Deactivating the User Account Control (UAC)
12. Disable data execution prevention (DEP) [under construction]
09b. Defragmenting your hard drives
05. Changing Credit/Debit card
Frontlines: Fuel of War
02. Setting a sub-account
04. Which games can I play?
02. Tutorial: How to launch a game
03. Payment methods
06. List of supplemental software
Titan Quest: could not initialize graphics engine
04. Retrieving your password
32. Are the games automatically added to my Metaboli Collection?
08. CD detection problem within a game
01. Login to your account
37. Required Pc configuration
10. Putting the desktop into 32bit color
Fable: the Lost Chapters
03. What are the benefits of Metaboli gaming?
Prince of Persia - The Sands of Time: black screen or white fog
01. Creating a sub-account
05. The PC freezes or restarts after a few minutes
33. Do you ever remove games from the collections?
07. Freeing system resources
04. Windows Vista Compatibility
12. Do I have to wait for the download to complete to start playing?
01. Pre-requirements
Titan Quest: Savegames problems with AVK anti-virus
06. When a game is replaced with its 64-bit compatible counterpart, will I have to download it again even though I already downloaded the 32-bit version?
17. How do I manage the space taken up by the games on my hard drive?
19. Do I need to install the game on my PC?
07. Checking Internet Explorer configuration
10. Do I have to download the game every time I want to play it?
Prince of Persia - The Sands of Time: error message at start-up
06. How to manage your favorites
36. Specific game problems
31. How often do you add new games?
09. Reinstalling the Metaboli Player
16. How do I know if my PC is capable of running a game?
02. Installation of the Metaboli Player
22. In multiplayer, does your system increase my ping?
01. How it works?
01. What is the Metaboli Player?
29. Is the payment secure?
Syberia 2
09a. Deleting old temp files
01. General Information
14. Can I download a game on one PC and play on second PC?
10. Deleting spywares with Ad-aware
Commandos Strike Force
02. Changing your personal information and your password
01. Why is the number of games in Metaboli’s catalogue changing?
Imperial Glory: problem with NForce graphics cards
Tom Clancy's Splinter Cell: CD detection problem
15. Can I play my Metaboli game collections on several PCs?
Hitman ? Blood Money: impossible to launch the game
24. Do you update the games with the latest patches?
02. What are the different types of subscription?
05. Configuring your Internet Firewall
05. Accessing your Subscription Number
04. Managing the space on your hard drive(s)
04. The internet disconnects whilst I am playing a game
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
03. Pre-requirements
03d. Tages activation