Eptica Self Service Module

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Help - Games-On-Demand

A. The Service

III. Migration News

Available documents

01. Why is the number of games in Metaboli’s catalogue changing?
02. Will the games you have withdrawn reappear on the catalogue any time soon?
03. When will the conversion to 64-bit and Windows 7even compatibility for ALL of your games take place?
04. Will the new Player be compatible with Windows 7even ?
05. In addition to the 64-bit compatibility, what additional improvements can we expect from this update?
06. When a game is replaced with its 64-bit compatible counterpart, will I have to download it again even though I already downloaded the 32-bit version?
07. Can I use the savegames of my 32-bit games for the new 64-bit versions?

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Documents already seen

03. Pre-requirements
Freelancer: no sound
09a. Deleting old temp files

Most consulted documents

09. Reinstalling the Metaboli Player
02. Tutorial: How to launch a game
03. Payment methods
02. Installation of the Metaboli Player
07. Checking Internet Explorer configuration
05. Updating your version of Direct X
02. How it works
20. Can I keep a game, even if I cancel my subscription?
Titan Quest: could not initialize graphics engine
01. Pre-requirements

Best ranked documents

27. How do I pay?
01. Player installation in loop
04. Which games can I play?
02. Setting a sub-account
04. Updating the graphics card driver
06. Game controller problems (pads, joysticks, etc...)
36. Specific game problems
33. Do you ever remove games from the collections?
12. Setting the screen refresh rate of Windows
05. Accessing your Subscription Number
01. Pre-requirements
15. Can I play my Metaboli game collections on several PCs?
03. The game is running slow (lots of disk accessing)
32. Are the games automatically added to my Metaboli Collection?
10. How to change your Premium Pack to a Essential Pack or a Chill-out Pack ?
20. Can I keep a game, even if I cancel my subscription?
Tomb Raider 6 - Angel of Darkness: SYS_ERROR_STRUCTURED_EXCEPTION_HANDLE error
08. Keyboard problems with an ATI driver
03d. Tages activation
Evil Genius: blue screen/crash
05. Am I subscribing for a set length of time ?
03. What are the benefits of Metaboli gaming?
Spellforce 2 – In-game camera gets stuck and immobile
08. Can I reactivate my subscription after I have cancelled?
22. In multiplayer, does your system increase my ping?
Prince of Persia - The Sands of Time: error message at start-up
07. Freeing system resources
16. How do I know if my PC is capable of running a game?
35. Support
17. How do I manage the space taken up by the games on my hard drive?
03a. How to activate a game (activation key / multiplayer key)
Syberia 2
04. Retrieving your password
Darkstar One
10. Putting the desktop into 32bit color
01. Choosing a game collection
08. Cleaning the Internet Explorer Cache
02. How it works
28. When do I pay?
07. The in game sound is crackly or not working at all
02. Updating Windows via Windows update
07. Removing a game from your PC
07. Unsubscribing to the newsletter
Frontlines: Fuel of War
02. What are the different types of subscription?
03. Pre-requirements
Juiced: game freezes at start-up
Titan Quest: could not initialize graphics engine
25. Are the games in English?
03. When will the conversion to 64-bit and Windows 7even compatibility for ALL of your games take place?
Commandos Strike Force
09a. Deleting old temp files
09. Error "d3d Create Device Failed"
Tom Clancy's Splinter Cell: message General Protection Fault
12. Do I have to wait for the download to complete to start playing?
Legendary - Final level lift
05. Configuring your Internet Firewall
Prince of Persia - Warrior Within: start-up problems
TrackMania United Forever: cannot create online profile
11b. Optimizing your Nvidia Geforce graphics card driver
Prince of Persia - The Sands of Time: black screen or white fog
01. Login to your account
09b. Defragmenting your hard drives
07. Game crashes with ".exe has stopped working"*
01. General Information
05. "Error" after clicking on start button
04. Browser seems to freeze after click on start button*
03. The download does not start
07. Can I use the savegames of my 32-bit games for the new 64-bit versions?
03e. Starforce activation
02. Browser freeze during login
06. Green circle but no game start*
01. The game crashes or freezes
06. How to manage your favorites
37. Required Pc configuration
07. How can I change my subscription ?
06. Cancelling your subscription
Tom Clancy's Splinter Cell: CD detection problem
05. Updating your version of Direct X
01. Checking the status of your account
09. Save Games*
10. Patching, Modding, Cheats*
06. Antivirus-Warnings
11. Deactivating the User Account Control (UAC)
12. Disable data execution prevention (DEP) [under construction]
01. What is the Metaboli Player?
09. Reinstalling the Metaboli Player
03f. SolidShield activation*
02. The game is clipping (sound is repeating and the mouse cursor is blocked)
Hitman: start-up problem
Heroes Of Might And Magic V: impossible to launch the game
Imperial Glory: problem with ATI graphics cards
31. How often do you add new games?
05. In addition to the 64-bit compatibility, what additional improvements can we expect from this update?
19. Do I need to install the game on my PC?
34. Troubleshooting
09. Changing your subscription (upgrade your Collection)
03b. How to obtain additional activations
05. Changing Credit/Debit card
02. Will the games you have withdrawn reappear on the catalogue any time soon?
23. Are the games the same as the CD-rom version?
09. Starting Windows in "light" mode
26. How can I get the game's manual?
Imperial Glory: problem with NForce graphics cards
08. Optimising internet connection
04. Managing the space on your hard drive(s)
11. How fast do the games download?
30. Can I play all the Metaboli games?
06. List of supplemental software
08. Re-subscribing
02. Changing your personal information and your password
13. Can I set up multiple game downloads?
S.T.A.L.K.E.R. - How to turn off the 'head bob' effect
24. Do you update the games with the latest patches?
02. Tutorial: How to launch a game
08. Uninstalling the Player
29. Is the payment secure?
11a. Optimizing your ATI Radeon graphics card driver
03. How to download and start a game
01. How it works?
Hitman ? Blood Money: impossible to launch the game
03. Payment methods
14. Can I download a game on one PC and play on second PC?
06. When a game is replaced with its 64-bit compatible counterpart, will I have to download it again even though I already downloaded the 32-bit version?
18. Do I lose my games if I format my hard drive or change computers?
Titan Quest: Savegames problems with AVK anti-virus
04. The internet disconnects whilst I am playing a game
Tom Clancy's Splinter Cell: Pandora Tomorrow: Support Pixel Shader
09. How can I download games?
03c. SecuRom activation
01. Creating a sub-account
05. The PC freezes or restarts after a few minutes
07. Checking Internet Explorer configuration
05. Programming the download of multiple games
Freelancer: no sound
21. Can I keep my game save-games?
Fable: the Lost Chapters
02. Installation of the Metaboli Player
08. CD detection problem within a game
04. Will the new Player be compatible with Windows 7even ?
10. Deleting spywares with Ad-aware
01. Why is the number of games in Metaboli’s catalogue changing?
02. Creating an account (login and password)
10. Do I have to download the game every time I want to play it?
04. Paying online over a secure connection