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Document 09. Error "d3d Create Device Failed"
This error message means that the drivers of your motherboard and your graphics card are not correctly installed.

You will need to reinstall the latest drivers for each of these from their respective manufacturer'?s websites.

If you cannot find the manufacturer's websites to download the latest drivers, please do not hesitate to contact us telling us the maker and model of your graphics card and motherboard which you should find in the manuals that came with your machine or on the receipt.
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